On the Hook Issue #1

March 10, 2026

Welcome to the first issue of On the Hook: your monthly rundown of product updates, operations insights, and industry news built for tow and repair operators who are too busy running calls to dig through multiple emails. One email, the content you want.

This month: a free webinar that could change how you show up online, a new financing option for when cash flow gets tight, major integration launches with Shopmonkey and QuickBooks, a preview of Karmak, and 3 industry reads worth your time.

 

webinar
The 30-Minute Blueprint to Growing Your Tow Business Online

Join RoadSync and TowingWebsites.com as we break down the data-backed playbook that top operators actually use. Walk away with clear, actionable steps and one high-impact move you can make this week.

  • The link between a strong website and $1M+ revenue
  • How to legitimately grow your Google reviews fast
  • Optimizing your Google Business Profile for local search
  • One action you can take this week to drive more calls

REGISTER FREE →

Seats are limited • 30 minutes • 100% free • All actionable

 

capital

Running a tow or repair shop means cash is always moving — but not always fast enough. A wrecker needs a new engine. A rotator repair can’t wait. Storm season spikes call volume and you need another driver now.

RoadSync Capital is built for exactly these moments.

A new financing option giving qualifying RoadSync customers access to capital with funds in as little as one business day. No lengthy applications. No waiting weeks. Built on the transaction history you’ve already established with RoadSync.

  • Equipment repair or replacement — wreckers, rotators, flatbeds, shop lifts
  • Seasonal & storm staffing — bring on drivers and techs without cash flow stress
  • Shop maintenance & upgrades — bays, diagnostic tools, safety compliance
  • Bridge the gap — between what fleets and motor clubs owe you and what you owe your team

GET ON THE EARLY ACCESS LIST →

Launching March 30 • First-come, first-served

 

integrations

NEW – LIVE NOW

RoadSync + Shopmonkey

If you’re running your shop on Shopmonkey, this changes your checkout game. Our new integration connects Shopmonkey directly with RoadSync — creating a seamless workflow from work order to payment.

  • Import work orders into RoadSync in a few clicks
  • Payments auto-tracked, matched, and applied to correct invoices
  • No more duplicate data entry or manual reconciliation
  • Faster invoicing = faster payment = better cash flow

Read the full announcement →

 


 

DID YOU KNOW?

QuickBooks Online Integration

Already using QuickBooks Online? Your RoadSync transactions can sync directly into QBO — no manual entry, no end-of-month scramble. Invoices, payments, and customer records flow automatically.

Haven’t activated it yet? Reach out to your Customer Success Manager — setup takes minutes.

 


 

COMING APRIL 2026

Karmak Integration

For heavy-duty repair centers running on Karmak — help is on the way. We’re building a direct integration in the same spirit as our Towbook and Shopmonkey connections: seamless checkout, automated payment matching, and zero double-entry.

If you’re a Karmak shop and want early access, let your Customer Success Manager know — we’re building this with you.

 

LIVEDOCK (3)

Your iPhone Is Now a Card Reader

You’re roadside at 2 AM, the job’s done, and the driver needs to pay. No digging for a card reader – just open RoadSync Checkout, build the invoice, and have them tap their contactless card or electronic wallet enabled phone right on your iPhone. Payment processed. Receipt sent. Done before you pull away.

Card-present transactions also mean lower processing fees and stronger chargeback protection than keyed-in payments.

We’ll notify you in-app as soon as Tap To Pay for iOS launches this month.
Android support coming soon.

 

reads

Get Wrecked? Might Be Time For An Upgrade.

Tow Times • February 2026

Miller Industries released a redesigned 50-ton heavy-duty wrecker with stronger underlift geometry, upgraded jack legs, extendable outriggers with integrated shackle lugs, and improved operator access.

North America’s First All-Electric Tow Truck Hits the Road

Tow Industry Week • 2026

CAA in Quebec deployed the Lion5 — the first all-electric tow truck on the continent, with a 210 kWh battery and 192-mile range. Whether EV wreckers are on your radar or not, this signals where fleet decisions are heading.

More Repairs? Heavy-Duty Truck Demand Faces Headwinds in 2026

Aftermarket News • January 2026

ACT Research reports 2026 heavy-duty truck demand remains pressured by low freight rates, tariff-driven costs, and overcapacity. For tow and repair operators: more aging trucks on the road = more breakdowns, more service calls, more repair volume.