Americold
From North America to Asia and beyond, Americold processes hundreds of incoming and outgoing loads per week. ...
Manage your entire dock SOP
- 01 Check-In
- 02 Door Assignment
- 03 Accept / Reject
- 04 Unload & Document
- 05 Count Confirmation
- 06 Invoice & Payment
Live Shipment Board
Know What Comes Off the Truck in Real Time
Smart check-in logs the PO and assigns the door in one form. Then every truck, every door, and every status lives on one board: Check-In, At Dock, Unloading, Ready for Payment, Departed.
- Dock staff accept or reject loads with photo documentation
- Overages and shortages reported as they happen with count adjustment
- PO-level completion, so multi-vendor loads track independently
- Clerk and dock chat in the app. No radio, no walkbacks
Digital Audit Trail
Clear, Dispute-Proof Documentation
When a vendor disputes a deduction or an auditor asks what happened on door six, the answer shouldn’t depend on which clerk was working the load.
Every accept, reject, damage report, and photo is timestamped and tracked by employee and documented against your SOP. Export the full log to PDF in one click, carrier and vendor ready.
Vendor Deductions
OS&D Invoices Done Before the Truck Pulls Out
Vendor deductions are created and settled against the PO instead of paper back-and-forth. Restacks, damages, breakdowns, and lumper fees feed billing tiles the moment they’re logged — review and send in seconds.
Carriers pay on RoadSync before the driver leaves, so the invoice you just built is collected, not chased.
“RoadSync provided us with collection visibility we’ve never had before.”
Chuck Graefen, Senior Director of Distribution Support, KeHE Distributors
Customer Story
Any Volume of Payments, Handled in Minutes
Americold went from taking one check at a time, with hours lost on hold, to hundreds of payments a day handled in minutes.
“Everything has changed since we went to RoadSync.”
Americold
For Multi-Site Operations
One View Across Every Facility
Consolidated and custom reporting, scheduled weekly and monthly delivery, enterprise controls and roles, and vendor deduct tracking across every site you run.
Connects to QuickBooks, or to your own systems through our API.
The dock is where the money leaks
What paper costs you at the door
Questions Warehouses Ask
No. RoadSync runs alongside your warehouse management system. LiveDock handles what happens at the dock door — check-in, documentation, counts, fees and payment — and hands off clean records. Nothing in your WMS has to change to get started.
Site by site. Most operations pilot one facility, confirm the workflow fits their SOP, then expand. Each location is configured independently, while reporting, roles and permissions consolidate at the company level.
Yes. The full unload audit trail — every accept, reject, photo and count adjustment, timestamped and attributed — exports to PDF in one click, ready to send to a vendor, carrier or buyer.
A phone or tablet. The Mobile Dock App handles accept and reject, photo capture, damage logging and count confirmation. Crews pick it up in a shift, and the clerk sees everything on the live board as it happens.
As they are logged. Restacks, damages, and lumper fees feed the billing tiles the moment dock staff record them, so the invoice is built by the time the load is complete — not reconstructed from notes hours later.
KeHE
National wholesale food distributor and supplier takes its ‘on the dock’ payments operat...
Gourmet Foods International
RoadSync Checkout Takes the Cake for Specialty Foods Distributor Gourmet Foods International with Saving Oper...